Andrew Harman began working for Texas Metal Equipment Co. (now TME) as a teenager in the 1980s. Cultivating his skills in the fabrication shop, Andrew later went to work for a competitor before joining the team at Dick Saylor & Associates. It was during that experience where he learned food service consulting, and most importantly, that the industry was more about people than kitchens and the equipment in them.

Andrew then took on the role of Director of Foodservice Design & Purchasing at Landry’s Seafood before starting his own company, Harman Foodservice. Within a year, TME asked him to rejoin their team to help grow the company. He did so, and went on the buy the company two years later and grow it to the outstanding operation it is today.

Since his beginning in the fabrication shop, Andrew has worked in nearly every sector of the food service industry from dealer to fabricator to consultant to end-user, which is how his unique perspective for the needs of all stakeholders developed. Today as President and Owner, he has the honor of leading a remarkable group of self-driven individuals that pride themselves on accomplishing the impossible and delivering the best service, products and equipment in the food service industry. His team is known for fully understanding the end-user’s needs and wants and not only meeting, but exceeding, expectations.

Helping his high-performing team provide the best experience for clients, Andrew prides himself on identifying and offering resources necessary for success. He also strives to give team members the ability and confidence to make decisions that are best for clients.

Andrew studied mechanical Engineering at Texas A&M University.  To him, life is about moments and experiences, which is why he loves the outdoors and spending time with family. He hunts, fishes and rides horses, and has passed down those passions to his two sons and daughter. Right now Andrew’s greatest enjoyment is traveling to his daughter’s rodeos to watch her barrel race, pole bend and rope.

Although her official title is Office Manager, Julie Travioli is really a jack of all trades. Taking on more work every year she’s been with TME, Julie oversees accounting and human resources – just to name a couple responsibilities. Although she doesn’t often interface with clients, she ensures the entire TME team has what they need to ensure clients have the best experience possible.

With over 20 years of experience in the commercial construction industry, Julie has an extensive background that lends itself perfectly to the work TME performs. She began her career as a Project Coordinator with some accounting responsibilities for a commercial subcontractor. Wanting a more challenging role, Julie went to work for a nationwide commercial general contractor as a Project Accountant for 6 years.  She took a short sabbatical from commercial construction, at that time she took on a role as a Customer Relations Manager and also oversaw quality control for a construction software company.  Back to her roots, she has found a permanent home with TME.

Julie is a mother of one daughter, and her family and faith are extremely important to her. Recently she began working with her sister helping raise awareness and educate people about critical and possible life threating heart conditions in youth through the Mason’s Heart Foundation.

Steve Harman began work full time at TME in 1981. Working for the company for the majority of his career, he also has experience working for one of the most respected manufacturing plants in the Houston area during the 1990’s, where he honed his skills executing high quantity, repetitive orders and design techniques. While there, Steve was responsible for redesigning a new line of food service exhaust hoods, and was quickly moved to sales in the New York market as a customer service representative before joining TME.

With almost 40 years of working in a shop environment, Steve has gained extensive knowledge of fabrication techniques and time management skills that ensure a quality product is produced in a timely manner. He guarantees TME customers receive more than expected, not only in the product but in the company’s continued service after the sale as well.

In general, Steve oversees and manages all daily operations, from quoting to manufacturing, including scheduling installation teams for TME’s Houston plant. His daily responsibilities include product design and engineering, employee management, shop maintenance, fleet management, manufacturing proposal preparation, and most importantly, ongoing customer relations maintenance.

Steve enjoys bow hunting, boating and working on his small acreage in the country where he lives with his wife Gabi. His passion is woodworking and he has a small shop at home where he works on projects such as building furniture.

Bill Carter’s career in the food service business spans over 25 years, including a decade with TME. In his role, Bill supports team members and clients, ensuring both parties are successful and reach their goals. In his leadership role, he makes the right decisions for his team and makes right on promises to clients. Internally, he is part of strategic planning, budgeting, marketing, sales, training and contract negotiation, while externally, Bill is focused on navigating clients through the design-build process.

Offering an experienced opinion, Bill is a knowledgeable voice during the design conception period and throughout equipment selection, installation and commissioning of clients’ commercial kitchen. His understanding, creativity and critical thinking guide clients through sometimes challenging decisions, so that their needs and expectations are met.

Before joining the TME team, Bill worked at a boutique food service equipment dealer as Project Manager/Account Manager for nearly 10 years. He actively participated in the rollout of a large national restaurant chain with hundreds of locations each year. Bill’s tenure there developed his skills for executing projects at a high level under pressure and grew his understanding of team building to support customer needs. After that role, Bill spent about five years managing national accounts at one of largest dealerships in the country, and later moved on to one of the Midwest’s most respected dealerships in a similar role for three years.

Bill attended the College of Lake County and the Wisconsin Conservatory of Music. His favorite hobby is traveling with his wife, exploring new places, cultures and food. He also enjoys cooking for his family, listening to music, reading and watching films.

This Project Manager is known for her impeccable customer service and being the “glue” that keeps our TME team on track. Over her career Ashley Zrodlowski has managed thousands of restaurant projects as well as multiple support teams.  With four years of experience working in restaurant Operations and 16 years with kitchen equipment dealers, TME clients rely on Ashley for expert project management.

With vast responsibilities from handling customer inquiries,  handling projects from order entry to installation, answering billing questions, overseeing logistics and internal processes/ training, Ashley pushes TME’s operational effectiveness to further the company’s success and service offerings.  As she works to build productive relationships and win client loyalty, her levelheaded thinking and resourcefulness benefit customers when it comes to making initial decisions or resolving problems that may arise during a project. Driven to achieve clients’ commercial kitchen and bar goals, Ashley also continuously works to streamline internal processes and improve operations.

Ashley has a Bachelor’s Degree in Hospitality from the University of North Texas. She credits her time waiting tables at Hooters with how she found her career and met her husband of 20 years. Ashley loves to spend time with her husband and two boys, working out and watching sports.